Customer Contact Information

For gas odors, gas leaks or urgent delivery or repairs requiring immediate attention during non-business hours, call us at 800-523-5237.

Eastern serves customers from Maine to Cape Cod. We have organized our company to personably meet the needs of each of those customers. Regardless of your location you can always reach an Eastern representative by calling
800-523-5237. Customers often appreciate the option to call or visit a "local" office; therefore we deliver.

Personalized Customer Service is available Monday through Friday from 8:00am - 5:00pm by email or by phone at 800-523-5237.

To establish a new oil account or transfer existing Eastern propane service to your name please call us at 800-523-5237 during regular business hours.

To establish a new propane account or obtain a competitive quote please Contact Us by email or call the office nearest you and ask to speak to an Energy Consultant.

Rochester, NH 800-523-5237
Danvers, MA 800-322-6628
Winchendon, MA 800-522-2000
Loudon, NH 800-479-4840
Hudson, NH 800-696-0432
Franklin, MA 800-700-7317

Established customers should click here to log in to their account or contact the office nearest them to request delivery:

Rochester, NH / Delivery 800-470-4445 Ext. 1400
Danvers, MA / Delivery 800-470-4445 Ext. 2801
Winchendon, MA / Delivery 800-470-4445 Ext. 3901
Loudon, NH / Delivery 800-470-4445 Ext. 4201
Hudson, NH / Delivery 800-470-4445 Ext. 5200
Franklin, MA / Delivery 800-470-4445 Ext. 6702

Established customers should click here to log in to their account contact the office nearest them to request service:

Rochester, NH / Service 800-470-4445 Ext. 1100
Danvers, MA / Service 800-470-4445 Ext. 2800
Winchendon, MA / Service 800-470-4445 Ext. 3900
Loudon, NH / Service 800-470-4445 Ext. 4200
Hudson, NH / Service 800-470-4445 Ext. 5100
Franklin, MA / Service 800-470-4445 Ext. 6702

Past Due Accounts or Credit Questions:

Make payments, report payments or make arrangements on a past due balance by calling 800-470-4445 Ext. 1600.

To check your balance or make payments by check or credit card using our Automated Account Information System call 800-470-4445 Ext. 6900.

Customer Satisfaction:

We are dedicated to being the best energy company in the Northeast by providing our customers superior service, comfort and safety. If you have comments that you would like to share, please Contact Us.