Fuel Assistance Resources
Eastern understands that circumstances may arise in every household that can mean a strain on finances. We are willing to try to work with our customers through difficult times whenever we can. This is only possible if we are aware of a problem so please do not hesitate to contact us as early as your due date. By working together, we can often arrive at a mutually agreeable payment arrangement before a balance becomes unmanageable. If you anticipate a short-term delay in payment, please contact our Credit Department at 800-470-4445 Ext. 1600 to discuss your situation.
We would like to encourage those who might need significant or long term aide to seek formal fuel assistance from a local agency that is specifically set up to support this kind of need.
Listed below are resources for many different organizations in our service area whose mission is to help citizens in need pay for their home heating costs.
| NH Residents: | |
| For Belknap & Merrimack Counties: | |
Community Action Program Belknap-Merrimack Counties Inc.
Franklin: 934-3444 Laconia: 524-5512 Meredith: 279-4096 Suncook: 485-7824 Warner: 456-2207 www.bm-cap.org | |
| For Rockingham County: | |
Rockingham Community Action Inc.
Portsmouth: 436-3896 Toll Free: 1-800-639-3896 www.rcaction.org | |
| For Hillsborough County: | |
Southern New Hampshire Services, Inc.
Manchester: 647-4470 / 1-800-322-1073 Peterborough: 924-2243 / 1-877-757-7048 Hillsboro: 464-5835 (Monday and Friday) Milford: 673-0756 (Tuesday and Thursday) Greenville: 878-3364 (Wednesday) www.snhs.org | |
| For Cheshire & Sullivan Counties: | |
Southwestern Community Services
Claremont: 543-0148 / 542-9528 Toll Free: 1-800-529-0005 www.scshelps.org | |
| For Strafford County: | |
Strafford County Community Action
Rochester 332-3963 Milton 652-9893 Farmington 755-9305 www.straffcap.org | |
| For Coos, Carroll and Grafton Counties: | |
Tri-County Community Action
Berlin 752-3248 Colebrook 237-8168 Lancaster 788-4477 Carroll County Tamworth 323-7400 Grafton County Littleton 444-6653 Plymouth 536-8222 Woodsville 747-3013 Lebanon 448-4553 All Three Counties Toll Free: 1-888-842-3835 www.tccap.org | |
| All area codes are 603 | |
| Maine Residents: | |
| For Cumberland County: | |
| Peoples Regional Opportunity Program(PROP) 510 Cumberland Avenue Portland ME 04101
Toll-Free (Maine): 1-(800)-698-4959 TTY: (207) 874-1013 Fax: (207) 874-1155 www.propeople.org | |
| For York County: | |
| York County Community Action Corporation (YCCAC) PO Box 72 11 Cottage Street Sanford, ME 04073
Biddeford: 207-283-144 Kittery: 207-748-1766 Waterboro: 207-247-3665 www.yccac.org | |
Massachusetts Residents:
Massachusetts, utilizes the Low Income Home Energy Assistance Program (LIHEAP), known commonly as Fuel Assistance, which provides eligible households with help in paying a portion of winter heating bills.
Information for agencies by town can be found at: http://www.mass.gov/dhcd/components/cs/1PrgApps/LIHEAP/default.HT
Additional assistance resources can be found at: http://www.masscap.org/agencies.html
Other Energy Assistance Resources:
The National Energy Assistance Referral Project (NEAR) at 1-866-674-6327 or online at http://www.liheap.ncat.org/referral.htm.
Low-Income Home Energy Assistance Program (LIHEAP) Clearinghouse
National Center for Appropriate Technology
3040 Continental Drive ยท Butte, MT 59702
at 406-494-8662 or online at http://www.liheap.ncat.org/contact.htm
Fixed income customers or those that would like a more predictable statement can take advantage of the Eastern Budget Program.